1. Identify your usage type
- Fixed week: check the program’s calendar for the exact dates, unit category and whether the resort requires advance confirmation.
- Floating week: check your eligible season and call or book within the applicable window. Ask what happens if your preferred dates are full.
- Points: confirm the program and use year, the available point balance, expiry, reservation priority and the current points chart for the stay.
For terminology, compare weeks and points. If you recently bought a resale, first confirm your activation and first use date.
2. Reserve directly, or check exchange eligibility
Use the resort or club’s official reservations channel. If you want a different resort, ask whether your interest qualifies for an internal club booking or an external exchange. Before you deposit a week or move points, confirm what happens to the original use, the exchange fees and the cancellation rules. See Interval International and RCI for the differences.
3. Confirm the stay in writing
Keep the confirmation number, check-in dates, accommodation type, guest names, local charges and change policy. Ask the program first if you plan to let a guest use the stay or rent it out. A photo or listing description does not establish the specific accommodation or view.
The FTC consumer guide explains why availability, ongoing costs and exchange terms matter. For program-specific questions, see the Hilton timeshare guide and confirm your own terms with the club.